Privacy Policy
Last updated: July 2026
1. Information we collect
When you create an account or place an order, we collect your name, phone number, email address, delivery address, and order history.
2. How we use your information
- Processing and delivering your orders
- Processing M-Pesa payments via Safaricom's Daraja API
- Coordinating delivery, including by phone or WhatsApp
- Responding to support requests
- Improving our products and service
3. Sharing your information
We share only what's necessary with third parties who help us run the store — Safaricom for M-Pesa payment processing, and our delivery courier for fulfilling your order. We do not sell your personal information.
4. Data security
We take reasonable technical and organizational measures to protect your data. Payments are processed securely and we never see or store your M-Pesa PIN.
5. Your rights
You can request access to, correction of, or deletion of your personal data at any time by emailing support@alpha-china.co.ke.
6. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated date at the top of this page.
7. Contact
Questions about your privacy? Reach us at support@alpha-china.co.ke or +254745112126.
